Refund policy

We have a 7-days return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@spreadly.co or give us a call at +96176028189. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@spreadly.co.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or broken or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be refunded on your original payment method / or by providing discount codes for next purchase.

Return Shipping

In case the return was initiated by the customer due to a mistake in the order by Spreadly or delay in delivery dates prior to those available in the Delivery Policy, then Spreadly will handle the return shipping fees. For other cases, the customer will be responsible for handling the return shipping fees associated with the return request.